CARLOS REIS

JP FIML

Leadership | CX | Digital Strategy Education | Automation

I lead people, simplify systems, and fix what’s not working.

Sydney-based. Quietly bold.

About

With 20+ years of experience leading sales, marketing, CX, and digital transformation, I help organisations grow, modernise, and connect more deeply with customers and communities.I’ve led high-performing teams across Australia, APAC, Greater China, the Americas, and the Middle East — driving growth, improving acquisition, and enhancing service delivery in fast-paced, regulated markets.I specialise in scaling sales operations, CRM and automation (HubSpot and beyond), and leading change that blends strategic clarity with cultural intelligence. My approach is people-first, agile, and focused on results that matter.Based in Sydney, I bring a global lens and a values-led mindset to every project I lead.

Affiliate Marketing

All links on this page are affiliate links. If you choose to make a purchase through these links, I may earn a small commission at no additional cost to you. Some links may also be free for you, but your support helps keep this site running and allows me to continue creating content.Amazon Prime Free Trial
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Amazon Kindle Unlimited Free Trial
Amazon Kindle Unlimited Promotional Offers
Audible Free Trial
Audible Membership

Affiliate Marketing

All links on this page are affiliate links. If you choose to make a purchase through these links, I may earn a small commission at no additional cost to you. Some links may also be free for you, but your support helps keep this site running and allows me to continue creating content.Amazon Prime Free Trial
Amazon Music Unlimited Free Trial
Amazon Kindle Unlimited Free Trial
Amazon Kindle Unlimited Promotional Offers
Audible Free Trial
Audible Membership

Education

  • Graduate Certificate in Digital Transformation, RMIT University

  • Master of Enterprise (Executive), University of Melbourne

  • Graduate Diploma of Management, Australian Institute of Management

Skills

  • Customer Experience (CX) & Stakeholder Engagement

  • Sales Leadership & Team Management

  • Marketing Strategy & Communications

  • Data-Informed Decision Making

  • Digital Transformation & Automation

  • Agile Methodologies & Change Enablement

  • Strategic Planning & Execution

  • Event Design & Delivery

Contact

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Thank you

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