CARLOS REIS
JP FIML
Leadership | CX | Digital Strategy Education | Automation
I lead people, simplify systems, and fix what’s not working.
Sydney-based. Quietly bold.


About
With 20+ years of experience leading sales, marketing, CX, and digital transformation, I help organisations grow, modernise, and connect more deeply with customers and communities.I’ve led high-performing teams across Australia, APAC, Greater China, the Americas, and the Middle East — driving growth, improving acquisition, and enhancing service delivery in fast-paced, regulated markets.I specialise in scaling sales operations, CRM and automation (HubSpot and beyond), and leading change that blends strategic clarity with cultural intelligence. My approach is people-first, agile, and focused on results that matter.Based in Sydney, I bring a global lens and a values-led mindset to every project I lead.

Affiliate Marketing
All links on this page are affiliate links. If you choose to make a purchase through these links, I may earn a small commission at no additional cost to you. Some links may also be free for you, but your support helps keep this site running and allows me to continue creating content.Amazon Prime Free Trial
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Amazon Kindle Unlimited Free Trial
Amazon Kindle Unlimited Promotional Offers
Audible Free Trial
Audible Membership

Affiliate Marketing
All links on this page are affiliate links. If you choose to make a purchase through these links, I may earn a small commission at no additional cost to you. Some links may also be free for you, but your support helps keep this site running and allows me to continue creating content.Amazon Prime Free Trial
Amazon Music Unlimited Free Trial
Amazon Kindle Unlimited Free Trial
Amazon Kindle Unlimited Promotional Offers
Audible Free Trial
Audible Membership

Education
Graduate Certificate in Digital Transformation, RMIT University
Master of Enterprise (Executive), University of Melbourne
Graduate Diploma of Management, Australian Institute of Management
Skills
Customer Experience (CX) & Stakeholder Engagement
Sales Leadership & Team Management
Marketing Strategy & Communications
Data-Informed Decision Making
Digital Transformation & Automation
Agile Methodologies & Change Enablement
Strategic Planning & Execution
Event Design & Delivery

Contact
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Thank you
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